Garage Door Repair Reviews in College Station, TX (Updated June 2026)
Precision Garage Door of Brazos Valleyhas received 28 reviews, averaging 4.86 Stars:
College Station, TX
Product:
College Station, TX
I was disappointed with my experience with Precision Door. Before the technician arrived, I was very clear about the situation. A snake had become tangled in the garage door cable, causing it to come off. The door had been functioning properly prior to that and had recently passed a home inspection. I specifically stated that I was looking for a repair and did not want to be sold unnecessary parts or upgrades. Instead, I paid nearly $200 only to sit through what felt like an extended sales presentation for additional parts and repairs. Despite my repeated explanation of the issue, I never felt the focus was on fixing the actual problem. When I declined the recommended work, no repair was completed. I ultimately hired another company that fixed the issue, and the repair cost less than the service call and upselling session I received here. What bothered me most was not that additional recommendations were offered, but that I had clearly communicated my expectations upfront. Had the technician simply explained the repair options and addressed the problem I called about, I likely would have felt very differently. Instead, it felt like a waste of both my time and money.
- Stephanie Jones
College Station, TX
The cables came off our garage door for the 6th time in the last 24 months. We used another company to fix it but the issue kept happening. Luckily, I called Precision and they identified the issue quickly and fixed it for the long haul. Great experience.
- John Bohnsack
Product:
College Station, TX
Frank was our technician and he was great from the minute he called to let us know he was on the way to the minute he left after completing the job. He did a great job installing our new garage door motor and setting up the new keypad. Very happy with the service provided and the cost was very reasonable.
- Allyson Wakefield
Product:
College Station, TX
They showed up on time, were very professional and friendly and explained what they found when looking at my current garage doors/openers/etc and what they would recommend to fit our needs. Awaiting quote now.
- Jason Wyatt
College Station, TX
I had an excellent experience with Precision Garage Door Service. I submitted a repair request on a Saturday morning, and Logan was at my home that same afternoon. He did a great job explaining the problem with my garage door in a way that was easy to understand and answered all of my questions. The repair was completed in a timely manner, and the work was done professionally and to my complete satisfaction. I really appreciated the prompt response, excellent customer service, and quality workmanship. I would highly recommend Precision Garage Door Service, and especially Logan, to anyone needing garage door repairs.
- Gary Lancaster
College Station, TX
Excellent work with reasonable price. Chris Rau check everything before and after fixation with patience.
- Niankui Li
College Station, TX
Chris, thank you for all your company did to get my door garage working. Logan was so kind and knowledgeable. He worked in the most professional manner. I will always recommend your company to my friends and neighbors.
- Joy Hubby
College Station, TX
Called this morning to get new torque springs on our double garage door, got a call, set it up for today. Frank called, asked if I was available now, and said ABSOLUTELY Frank was kind, courteous, explained in full detail as to the shape the garage door in, no pressure, and an all around great guy. He installed 2 springs, with ease. It was a no brainer. Excellent customer service all around.
- Andrew Batey
Product:
College Station, TX
Superb customer service - prompt, knowledgeable, and professional. I will be using Precision for any future issues and will recommend them to anyone else having issues. Thanks to Chris and the team!
- Anonymous
Product:
College Station, TX
Chris Rau, the owner of Precission Door, was very professional, transparent, friendly - and gave excellent service in rebuilding our garage door. I would highly recomeend Precision Door - and plan to use them in the future. Quality, timely service!
- Fred Davies
Product:
College Station, TX
The young man who came out was very professional and thoughtful. Definitely met and exceeded my expectations.
- Al Wagner
College Station, TX
Logan was very professional & got our garage door fixed!
- Angel And Sheila Coronado
Product:
College Station, TX
I was very pleased with the service and the resolution of the problem with our garage door opener. The technician was very professional and knowledgeable. Thanks so much for your help. Tony
- Tony Casey
College Station, TX
Precision Garage Door Service has earned me as a customer. They have great customer service, communicated every step of the way, and all at a reasonable price. You can trust the work and the workers. They repaired my garage door quickly and provided great tips for maintenance. If you are in need of a door or repairs, look them up.
- Ryan Jones
Product:
College Station, TX
Precision was able to assist us quickly and complete everything same day. Chris was amazing during the time working on our garage. He went over all options and was very thorough on what he was seeing and what may need to be taken care of. It was refreshing to have someone who is willing to work on something that also met our needs and not be pigeonholed into something unnecessary. Highly recommend!
- Jeffrey Lane
Product:
College Station, TX
We found Precision through an online search and took a chance based on all the positive reviews. And I’m so glad we did because we got incredible service from start to finish! We needed some significant work done on our garage door (opener, springs, rollers, etc.) and the experience with Precision was both fast and excellent. Through all the scheduling, assessment, explanations, pricing, and installation, we felt supported and cared for. Their professionalism, customer service, and expertise were outstanding. I can’t recommend Precision enough!
- Jacob Smith
Product:
College Station, TX
I’m so happy The technician was extremely educated and professional Problem fixed A I’m not stressing anymore Thank you
- Francis Serra Hughes
Product:
College Station, TX
Quick response and knowledge service. Charlie
- Charlie Gibbs
College Station, TX
Chris is incredible!!!! He would not leave until we were synced with devices and cars. I’ll definitely be recommending Chris!!!
- Danny & Linda Stribling
Product:
College Station, TX
Excellent service. Chris was knowledgeable, thorough and got us fixed up in a hurry. Thank y’all
- Lucas Archer
College Station, TX
This is the second time I have used them. Their customer service is fantastic and they get the job done quickly and professionally. I wish all providers were as customer friendly as they are.
- Keith Wilcox
College Station, TX
Service was great immediately sent out a serviceman. Chris was such a delightful young man, very courteous and friendly. To top it off a very efficient knowledgeable too. Thanks Chris May God continue to to bless Precision Garage Doors.
- Willie Walker
College Station, TX
Chris & Chris were very professional and thorough. Go with them!!
- Steve Puckett
Product:
College Station, TX
Excellent company! Chris was so kind and very knowledgeable about repairing our garage door. I definitely would recommend this company for all your garage door and opener needs.
- Joy Hubby
College Station, TX
They were experts. We had the garage door fixed in an hour and a half. They diagnosed the problem quickly and did not encourage excessive repairs.
- Taegyu Kim
Product:
College Station, TX
Chris was great. Very professional and courteous. Service was great. I would use them again.
- Brian Stipe
College Station, TX
Chris Rau and Precision Garage Door Service of BCS totally exceeded my expectations. Chris, Jeremiah, and team were exceptionally responsive, knowledgeable, friendly, and professional in addressing my garage door and opener issues. After inspection, Chris presented multiple alternatives and recommendations for consideration prior to immediately beginning repairs. The work they performed is top-notch, and I would highly recommend them for your garage door needs.
- Mel Traylor
Product:
Precision Door will be my go-to for garage door issues! Frank came to bring me remotes, recode my garage door, and set up my car and my MyQ app. He also repaired the loose opener in the garage, and because I had just moved to College Station, he did a free inspection of my system as well. He was courteous, pleasant, and called to let me know he could come earlier if I were available. I loved that Precision could give me same day service, and I will continue to use them! Happy customer here!
- Sherri F